[1] The open source services industry, pegged at $21.7 billion in 2021, is on course to more than double within five years. That's according to a
new report from MarketsandMarkets, which predicts that the "professional" and "managed" open source services segments will grow 130% to $50 billion by 2026.
"Open source" refers to software that is made freely available for anyone to access, copy, and modify. It adheres to a collaborative, community-led philosophy, one that lowers the bar to entry and the cost of building software. It also gives larger enterprises the freedom to deploy software wherever they wish, including on-premises – this provides greater control and protections over customer data and allows developers to more easily integrate the software into their existing systems and workflows.
[2] Enterprises are increasing their investments in
natural language processing (NLP), the subfield of linguistics, computer science, and AI concerned with how algorithms analyze large amounts of language data. According to a
new survey from John Snow Labs and Gradient Flow, 60% of tech leaders indicated that their NLP budgets grew by at least 10% compared to 2020, while 33% said their spending climbed by more than 30%.
For the survey, 655 technologists — about a quarter of whom hold technical leadership roles — were asked about NLP trends at their companies. The top four industries represented by respondents included health care (17%), technology (16%), education (15%), and financial services (7%). Fifty-four percent singled out
named entity recognition (NER) as the primary use cases for NLP, while 46% cited document classification as their top use case. By contrast, in health care, entity linking and knowledge graphs (41%) were among the top use cases, followed by
deidentification (39%).
The goal of
NLP is to develop models capable of "understanding" the contents of documents to extract information, as well as to categorize the documents themselves. Over the past decades, NLP has become a key tool in industries like health care and financial services, where it's used to process patents, derive insights from scientific papers, recommend news articles, and more.
>> Read more here. [3] During its Dreamforce conference and a month after unveiling
integrations with Sales Cloud, Service Cloud, Marketing Cloud, and Tableau, Salesforce today announced new features headed to
Slack that the company says are designed to "build a digital HQ" at enterprises embracing hybrid work. "It isn't about translating our existing work patterns to a virtual space, but rather fundamentally reshaping how work gets done," reads a Salesforce blog post.
Slack Clips, which is generally available as of today, is one of the new features, letting users embed audio, video, and screen recordings within any channel or direct message in Slack. Salesforce says the playback experience for Clips was designed to be "inclusive and accessible," allowing users to speed up or slow down the content, watch with captions, and open up the transcript to jump to different parts of the conversation. On the Slack Connect side, the company unveiled the ability for enterprise customers – specifically Enterprise Grid subscribers – to message anyone in Slack regardless of whether they're already Slack customers. The expanded Slack Connect comes after the company rolled back a feature in March that let anyone with a paid Slack account send a direct message request to other Slack users anywhere in the world. Users who received abusive and threatening messages couldn't easily block specific senders because Slack sent the notifications from a generalized inbox, but this time around, the company says it "added a number of measures to further proactively prevent abuse."
During the event, Salesforce also announced GovSlack, which is designed for public sector customers with greater compliance requirements than Enterprise Grid provides. It runs in the cloud, and Salesforce says it complies with "the highest security and operational requirements of the federal government," including FedRAMP High and DoD IL4 certifications.
>> Read more here.
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