[1] In the
financial industry, more so than others, institutions are notoriously siloed. Largely because the industry is so competitive and highly regulated, there hasn't been much incentive for institutions to share data, collaborate or cooperate in an ecosystem.
Customer
data is deterministic (that is, relying on first-person sources), so with customers "living across multiple parties," financial institutions aren't able to form a precise picture of their needs, said Chintan Mehta, CIO and head of digital technology and innovation at Wells Fargo.
"Fragmented data is actually detrimental," he said. "How do we solve that as an industry as a whole?"
While advocating for ways to help solve this
customer data challenge, Mehta and his team also consistently incorporate artificial intelligence (AI) and machine learning (ML) initiatives to accelerate operations, streamline services, and enhance customer experiences at Wells Fargo.
>> Read more. [2] Industrial technology giant, Siemens, has long been modeling different elements of the real world in software, and it's now looking to advance its approach to enabling an industrial metaverse. To support its efforts, today, Siemens detailed an extended partnership with Nvidia to enable artificial intelligence (AI)
digital twin capabilities.
The partnership will see Siemens industrial design and development technology integrated with the Nvidia Omniverse platform, which enables users to create
photorealistic virtual simulations.
Tony Hemmelgarn, president and CEO of Siemens, says bringing Siemens technology together with Nvidia Omniverse allows industrial organizations to make decisions faster.
>> Read more. [3] Gong, a seven-year-old startup that makes
revenue intelligence software for business-to-business (B2B) sales teams, today launched a new functionality inside its frontline Reality Platform called Economic Pulse.
This new feature records, transcribes and analyzes all sales calls; it then identifies, tracks and alerts sales and revenue leaders when
economic trends are mentioned in customer conversations.
The ability to read customer data and accurately identify important sales trends gives the company a much clearer look at the reality of how it is performing in the market, head of product marketing, Sheena Badani, told VentureBeat.
>> Read more. 
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